Business Support

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Every business is unique, so why should you make do with a standard technology support contract that doesn’t meet your needs?

We understand that, just like our company, your business has its own way of doing things. We want to work alongside you to create the perfect support contract that will encompass all of your technology requirements.

Rather than just ‘disaster recovery’ we want to provide an ongoing support system that will catch issues before they arise and maintain the safety and quality of your systems before the worst happens.

We work hard to make sure that every business we support has all the technological reinforcement they need to carry on doing what they do best without having to pay over the odds for items they don’t need or may never use just because it’s part of a standard support package.

We realise that businesses increasingly have flexible workers and work hours and that not all of your technology will be based around standard fixed desktop PCs any more. We want to help you embrace this flexibility while making sure that your business stays secure and operating at its optimum.

We can lend a hand with -

Having the edge over your competitors can mean the difference between success or failure when it comes to business. Technology can play a major part in this if used correctly.

We’ll assess your current devices and talk to you about what you’d like to be able to do. We will then provide you with a review on how we can achieve these goals together, including any technological advancements that we feel could benefit you and how to use your current devices to the full.

When you join up with us you are signing up to first class service.

Your problems no matter how small go to the top of our priority list. We will always respond within a few hours be it weekends or evenings.

We are a small, close-knit team and because of this you’ll always be able to get in touch with any one of us.

Even the best systems can go wrong. When they do, you want them sorted out as quickly as possible to prevent delay in you doing what you do best.

That’s why we offer one-to-one remote support to any of your systems. Just give us a ring as normal and if its a problem we can fix there and then then we will – saving you the time waiting around for us to arrive on site.

Your business is as individual as you are; even businesses that work in the same field and have similar numbers of staff have unique circumstances and needs.

We understand this, so rather than just offering you a choice of standardised support contracts we work with you to provide the support you need, when you need it. Be that more focused towards a fixed number of hours general support per month, or solely remote maintenance – we can help.

Flooding, fire, theft and system failure are all threats to any business and it’s up to you to prepare for the worst.

However, we can help you plan for these disasters and minimise the impact on your workflow and bottom line from downtime.

A great way to prevent total data loss in the event of a fire or other disaster is to make sure that you have a copy of your core data in a separate location to your main office.

This allows the data to be accessed quickly and restored to new hardware (if required) getting your business back on its feet as soon as possible. There are several different types of off-site backup system to consider and they all sound very similar yet can work in very different ways. That’s where we come in – we can help you choose the right type of off-site backup for your company’s ecosystem then set-up and maintain this backup if required.

Without the right tool a master craftsman can’t give his best work. Likewise without the right software, or hardware powerful enough to run it your business can suffer.

We have years of experience recommending and building the right devices for the job and helping companies to achieve their best.

Why not get in touch and find out how we can help you.

The above are just examples of the kinds of support we can provide for you and your business.

As we mentioned above each business is different, so the best person to tell us what you want help with is you. Why not give us a ring on 01903 491 194 or 07815 936 464email us or by using our online contact form and let us know how we can lend a hand.

Interested? Why not get in touch!

Contact us by calling 01903 491 194 or 07815 936 464, send us an email – support@sync-systems.co.uk or message us using our contact form.